A short, practical, easy to read, newsletter which deals with topics of interest to administrators, physicians, nurses and other health professionals working in today's multicultural environment. In it's 3rd year (4th volume )of publication topics have included:

Cultural Competency and Your Bottom Line

Attracting and Retaining Patients of Other Cultures

Home Healthcare Delivery to Patients of Other Cultures

Understanding Your Hispanic (Asian, African-American) Patients

Culture and Pain Management

Culture and Informed Consent

Features

A practical lead/focus article

Question of The Month: A relevant clinical questions regarding the
   focus topic

Upcoming events and publications

Practical Tips for dealing successfully with that topic

Available Formats*

Hard copy under the logo of Inter-Face International

Hard copy under your institution's logo (available only with 
   subscriptions of 100 or more )

Coming soon as part of your internal network

Back issues available separately (see order form for complete list of topics) 

*Previously published in bi-monthly, two-sided issues, we will be changing our hard copy formats to a quarterly, four-page publication. 

What Language Does Your Patient Hurt In? 
A Practical Guide to Caring for Patients from Other Cultures

This guide presents the information every direct caregiver needs when treating a patient from a culture other than his or her own. It is an indispensable reference for every practitioner who is likely to interact professionally with culturally diverse patients. Designed to fit conveniently into a lab-coat pocket or on a desk, this pocket guide offers both culture-general and culture-specific information to make it possible for physicians and nurses to:

Maximize communication with limited-English-speaking patients
Quickly estimate a patient's acculturation to U.S. culture, way of life,
    and our health care system
Build rapport by behaving in a manner viewed as appropriate by the
   patient
Gain basic knowledge regarding
Health beliefs and practices commonly held by members of the
   patient's culture
Folk beliefs and traditional cures sometimes followed prior to or
    concurrent with Western care
Disease patterns or illnesses common to members of that population
Sources for further reading

Easy to Use Format
What Language Does Your Patient Hurt In? has been designed with the busy caregiver in mind. Its easy-to-carry 4 x 6 loose-leaf format allows the caregiver to customize the guidebook and carry only those chapters which focus on the cultural groups in his or her practice area.
Large margins and bold subject headings facilitate easy and convenient access to the information needed when it is needed! Only that information essential to care and treatment has been included so that the caregiver is not overburdened with "interesting" but irrelevant information. The provider may want to read more-but not when the patient or the patient's family is seated across from him or her!
Updates and Additions Immigration patterns and local demographics are subject to frequent change. Chapters on additional population groups will be added each year. 
The unique loose-leaf format of What Language Does Your Patient Hurt In? allows practitioners to customize the guide to their particular practice by purchasing and adding only those chapters which pertain to population groups in their service area. New tips and general information will be added free of charge for those who purchase additional chapters.

Contents of Basic Edition
The basic guide includes the health beliefs, practices, and disease patterns common to each of the following population groups: African American, Eastern European, Latino (Hispanic), Middle Eastern, and Native American. It also provides general information and tips which will help practitioners develop the cultural and linguistic competency skills they need to maximize communication and rapport with limited English-speaking patients. This understanding of the impact of culture on patient compliance and satisfaction with care will not only improve treatment outcomes but increase patient retention and the growth of any practice in a culturally diverse service area.

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