By 2050 half of the population of the United States will belong to a so-called "minority” culture.  Can your institution afford to lose half of its present or potential patient base if these patients are dissatisfied with your services and seek care elsewhere?

Federal, state laws now require caregivers to provide language access and culturally appropriate healthcare to all patients. 

The JCAHO survey process now includes cultural and language access for accreditation.     

Several states have made already made cultural competency training a requirement for the licensure of physicians.  Soon this will be a requirement of every state.

§         What are you doing to attract, and satisfy culturally and linguistically diverse patients?

§         Does your patient care and services meet federal, state, and JACHO requirements for culturally competent care?

§         Are your caregivers receiving the training to satisfy new licensure regulations? 

§         Can you cut malpractice costs by avoiding instances of mistrust and  miscommunication between patients and caregivers?

Inter-Face International can help your healthcare organization prepare for the diversity challenges of the 21st Century!