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Helping Healthcare Reach Out to Patients of Other Cultures
An overview of solutions to growing patient and caregiver diversity
Inter-Face International helps healthcare organizations reach out to patients and staff of other cultures. It provides a full range of services to assist your organization, whether it be a managed care organization, hospital, clinic or private practice, in meeting all it's goals for cultural and linguistic competency. |
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To increase patient base: Attract and retain diverse domestic and international patient populations |
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To increase patient satisfaction and retention and decrease negative outcomes |
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To meet JCAHO and/or HCFA standards of culturally and linguistic competent care. |
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To diversify staff to meet patient population needs |
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To build teamwork within a multicultural staff environment |
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| Our services include: |
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The identification of specific patient, service and staff needs |
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The design and/or management of a customized initiative which is within your long and short term goals, staffing and budget |
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Clinically based training for physicians and nurses which focuses upon their patient populations and the specific treatment they provide |
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Training for non-medical administrators which identifies the service needs of targeted populations |
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Training for triage, admissions and other direct-contact staff |
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The development of training tools and materials customized for your institution's needs |
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Train-the-trainers workshops |
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Oversee the production of culturally/linguistically appropriate patient and staff education materials |
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Oversee the production of departmental protocols for caring for patients of other cultures |
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Help you devise internal systems and initiatives that support and reinforce your diversity/cultural competency |
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INTER-FACE INTERNATIONAL
1643 North Alpine Road, #178
Rockford, Il 61107
Tel: 815.282.2433
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